By completing your purchase, you acknowledge that this product is offered as a pre-order and that the estimated shipping time is up to 30 calendar days from the date of purchase. This timeframe is an estimate and is part of our conscious and thoughtful production process.

Your payment will be processed immediately in order to reserve your product, as each piece is prepared especially for you.

During these 30 days, we will keep you informed via email about the status of your order. If the shipping time extends beyond this period, you will receive a timely notification with updated information.

Conscious production

At Terra Mística, we work with artisanal processes, carefully selected ingredients, and timelines that honor the quality and intention of each creation. For this reason, pre-order products are:

• Non-cancellable

• Non-returnable

• Non-refundable

No exceptions.

If, for any extraordinary reason, your product cannot be delivered, you will be offered an alternative of equal value or a store credit, which you may use whenever you wish.

We deeply appreciate your patience and your conscious choice.

Every Terra Mística product is created with intention, respect for natural timing, and love for the details.